• Software Requirements
  • Internet browsers and operating system
• Settings
  • Monitor display
  • Screen resolution
  • Cookies
  • Pop-up windows
• Security, Privacy & Conditions
• Utilities
• Internet Assistance Program

 

Software Requirements

Internet browsers and operating systems

Our Internet Banking application has been developed for:

• Microsoft Internet Explorer 5.5 to 6.0 for Windows 2000 and Windows ME
• Microsoft Internet Explorer 6.0 and 7.0 for Windows XP
• Microsoft Internet Explorer 7.0 for Windows Vista
• Firefox Mozilla 1.5

If you are using a browser that is not supported by Rabobank Internet Banking, we recommend that you update to a supported version by visiting:

• Microsoft website
• Mozilla website

Settings

For optimal use of our website and Internet Banking application, we suggest the following computer settings;

Monitor display

Minimum display settings of 256/16-bit colour with a 60 hertz refresh rate are acceptable for colour viewing of the website and Internet Banking. Higher display settings are recommended for superior viewing.

For information on how to set up your monitor display, refer to the Help function in the Start menu of your computer.

Screen resolution

For best viewing of the website and Rabobank Internet Banking, recommended resolution is 1024x768 pixels.

For information on how to set up your screen resolution, refer to the Help function in the Start menu of your computer.

Cookies

Per-session cookies must be enabled on your Internet Browser. The per-session cookies will be removed once you have logged out of Rabobank Internet Banking using the logoff link

For information on how to enable cookies, refer to the Help menu in your Internet Browser.

Pop-up windows

Pop-ups must be enabled on your Internet Browser to use Rabobank Internet Banking. For information on how to enable pop-up windows, refer to the Help menu in your Internet Browser.

Security, Privacy & Conditions of Use

Rabobank has implemented extensive measures to protect your account information when using Rabobank Internet Banking, as outlined below.

• Security Statement
• Privacy Statement
• Terms & Conditions

If you have any questions about Rabobank Internet Banking, call our Rabobank Internet Banking InfoLine on 1800 640 442 between 8.00am and 6.00pm Monday to Friday, Sydney time, (+61 2 8115 2002 if calling from outside Australia) and a member of our Client Services team will be happy to assist you. Alternatively you can e-mail Client Services on sydney.internet.banking@rabobank.com.

Utilities

Internet Assistance Program

Click here to test your Internet speed and find out ways to optimise your Internet connection.